NEEDLING

Primer on! Mission partly accomplished. Turns out yesterday there was a telephone cable down somewhere in my neighborhood and that’s why neither my phone nor my ADLS connection were working. I spent forty minutes with a technician via my cell phone, and not once did this come up. Then several hours later, another ADSL technician called me, and after I told him my phone wasn’t working either he said I should call the “voice people” because he didn’t know anything about that kind of stuff, but that my problem sounded like “some regular voice problem,” so I called the “voice” technician line, got yet another horrible automated voice services which promptly told me that a cable was down in my area and there was nothing anybody could do before the 31th – tomorrow – so I guess I should feel lucky everything is back and running today. Sounds to me like the Voice people and the Virtual people should communicate a bit more so as to avoid frustrating technical conversations which go nowhere. Maybe I should call them up and thank them, if it hadn’t been for that technical failure, I might not have gone to Home Depot in a huff of bad mood, and bought fifty dollars worth of painting supplies.